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AI Agent

Help Centre articles for the Bookboost AI Agent, organised into six collections. Open a collection to see the articles inside it.

26 articles

Collections

Overview & Access2 articlesInitial setup for AI Agent
Setting Up Your First AI Agent8 articlesSetup guide
Building the Knowledge Base9 articlesThe AI Agent answers from a knowledge base you provide. Every entry is a knowledge item: a short topic, and the content that goes with it. These articles cover what to put in, how to write entries the agent can match, the three ways to import knowledge you already have, and how to keep a large knowledge base organised.
Handover and Escalation1 articleWhat happens when the AI Agent hands a conversation to a human
Monitoring and Managing3 articlesReviewing how the AI Agent is performing, running multiple AI Agents for different scenarios, and controlling when the AI Agent is active.
Limitations and Support3 articlesWhat the AI Agent does not do today, common issues and how to resolve them, and how to get help from the Bookboost team.