All CollectionsUnified InboxTeams, access and notificationsTeams, access and notificationsSet up teams, control who has access to what, and decide who gets notified.7 articlesInbox settingsThe nine sections of Inbox Settings — Organisation, Teams, Agents, Automations, Parsers, Signatures, Notifications, Language and Integrations — what each one does, and where Profile and Operators went.Matching a whole domain in team rulesHow to route or exclude every address on a domain, including its subdomains, using the Ends with and Does not end with options on a team's Sender Email Address rule.Teams in Unified InboxHow to create a team, the eleven rule types that route conversations into it, and the order that decides which team wins.Managing teams across multiple propertiesHow team scope works across several properties, and which team wins when a property-scoped team and an organisation-scoped team both match.Why admins do not automatically have access to teamsAdmin permissions and team membership are separate, so an admin has to add themselves to a team before they can open its tickets.Inbox notificationsThree delivery channels and seven events, set per Operator, why subscribing comes first, and which event to turn off if you are getting too many.Why am I receiving notifications for other properties?Why a conversation from another property can still reach you, and how to fix it by changing the team's scope.