All CollectionsPlatformPeoplePeopleOperators and roles: add people, decide what each can reach, and manage their profiles and passwords.18 articlesBots in your operator listWhy your Operators list contains more entries than you have colleagues, and what a bot's operator record does and does not hold.Inactive operatorsWhat De-Activate does, how to bring someone back, and why it is not the same as Delete.Automatic sign-out after inactivityBookboost can sign you out automatically after a chosen period of inactivity, warning you first, to protect screens that are sometimes left unattended.Two-factor authenticationAdd a second sign-in step with an authenticator app, and how an organisation can require it for every operator.Your operator profileSetting your display name, changing your password, and seeing the role and property access an Admin has given you.Changing or resetting your passwordChanging your password from your profile, resetting it when you cannot log in, and what to send support if neither works.Combining rolesGiving one operator two roles, four combinations worth using, and what happens when you take one away.Error when creating an operatorWhy an email address can be blocked by a deleted profile, how support restores it, and how to avoid it next time.The Admin roleWhat only an Admin can do, how many Admins to have, and the four things Admin still cannot do.Adding and managing operatorsInviting colleagues, the difference between Invite and Add New, and setting up email signatures.Accessible AppsThe list that decides which properties an operator can work in, how to set it, and why an empty list is not a restriction.Operator rolesThe three roles, a table of what each one reaches, and why two roles are usually better than Admin.The Service roleThe role for guest-facing staff: what it opens, who it suits, and where it stops.The Marketing roleThe role for campaign work: what it opens, who it suits, and why it cannot read replies.Property-level data visibility in the Unified InboxHow Bookboost limits the messages, reservations, and guest data an operator can see to the properties they have been given access to.🔐 Forgot Password Not Working? How We'll Securely Send Your LoginIf the "Forgot password" reset isn't working, your Bookboost contact can send your login securely via a 1Password one-time link. Here's what to expect.Why can't I log in?The three reasons access is blocked, how to tell them apart, and what to send support for each.Inviting several operators at onceHow to invite up to 100 colleagues in one go, setting each person's name, property access, role, and team before the invitations are sent.