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Reservations

Reservation data synced from your PMS: navigating the table, reading a single reservation, and where each field comes from.

7 articles
Navigating the Reservations sectionThe four read-only screens under Reservations: Reservations, Properties, Spaces and Rate Plans, and which one to open for what.
Reservation statusesWhy the same booking can show one status in the Reservations table and a different one when you open it, and what the Status filter offers.
The Properties screenEvery property connected to your account on one screen, when each last received data, and what opens when you select one.
Where reservation data comes fromReservations sync from your PMS, which explains why a field can be empty and why a change takes a moment to appear.
The reservation detail screenWhat each tab on a single reservation shows, why some of them are empty, and why the status here can differ from the status in the table.
Can I delete a reservation in Bookboost?No, reservations are synced from your PMS and must be removed there, but there are three better options if the goal is to stop messaging a guest.
The Reservations tableFind a reservation by guest name, booking reference or room number, what each of the eighteen columns shows, and how to save the view you work to.